At TOEFL AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Payment information when you subscribe to our services
• Audio recordings of your speaking practice
• Performance data and test results
• Communications with our support team

Automatically Collected Information

When you use our platform, we automatically collect:

• Device information (browser type, operating system)
• Usage data (pages visited, features used)
• IP address and location data
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide and improve our TOEFL preparation services
• Analyze your pronunciation and provide AI-powered feedback
• Process payments and manage subscriptions
• Send you updates, newsletters, and promotional materials
• Respond to your questions and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

Data Storage and Security

We use industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure cloud storage with Firebase and Google Cloud Platform
• Regular security audits and updates
• Access controls and authentication measures

Audio Recording Policy

Your speaking practice audio recordings are:

• Stored securely in Google Cloud Storage
• Used solely for providing AI analysis and feedback
• Automatically deleted after 14 days for completed tests
• Never shared with third parties without your consent

Third-Party Services

We use the following third-party services:

• Google Cloud Platform: For hosting and data storage
• Firebase: For authentication and database services
• Stripe: For payment processing
• Google AI: For speech analysis and feedback generation

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent at any time

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@toeflai.com